Frequently Asked Questions


Despite the fact that purchasing your own Jacuzzi or sauna is an excellent self-investment, it raises many questions. Europool Spa wants to answer all of them in a comprehensive and professional manner. We believe that customer service is not only support before purchase, but also constant care for their satisfaction, making them feel exceptional.

What are the benefits of a jacuzzi? What are the advantages of using a spa tub? Is it healthy?

Absolutely! Spa tubs equipped with hydro massage jet systems bring many benefits to the body. They improve blood circulation, which in turn enhances immunity and detoxification. Spa tubs are also very popular among those concerned about their appearance because they reduce cellulite and speed up metabolism. They are also a great solution for athletes – hydro massage reduces muscle and joint pain after exercise.

Where to place outdoor jacuzzis? Where to put them?

It’s a good idea to consider where you will place the spa tub before it arrives. Choose a flat and stable location that can support the weight of the tub, water, and the people who will use the jacuzzi. Europool Spa’s spa tub enclosures are made of aluminum, so they are lighter than traditional jacuzzis and can be placed even on a terrace or inside the house. Additionally, you can place the spa tub on a wooden deck, paved area, or on a level lawn. However, if placing it on the lawn, it’s essential to isolate the tub from the ground to make it operate quietly and efficiently. To do this, it’s best to dig a rectangle about 30 cm deep, fill it with gravel, and lay an insulating plate.

Why does foam form in jacuzzis?

One of the most common problems with home spas is foam formation in the water. Why does this happen? The jets produce bubbles that rise to the surface and burst. If the bubbles remain on the surface and do not burst, foam forms. The cause? Residues of cosmetics and detergents, which we transfer to the water through our skin, hair, and clothes, are often the main culprit. Another reason may be too low water hardness, so it’s essential to ensure, using a test strip, that the water in your jacuzzi is moderately hard. Additionally, it’s advisable to change the water in the tub at least once every 3 months to prevent the development of bacteria and fungi, which can cause foam formation.

Where to buy a jacuzzi?

The best solution is to buy a jacuzzi from a Polish manufacturer. This way, you have access to professional advice as well as service and warranty support. What should you pay attention to when choosing? First and foremost, the origin of the components used in production. Avoid Chinese substitutes, which are often of inferior quality and lack certifications. Europool Spa exclusively uses American and Canadian components. Secondly, the quality of workmanship. Pay attention to the details, preferably by viewing the jacuzzi in person. Thirdly, the amount of glue used. Why is this important? Because over time, hydraulic systems glued with adhesive begin to leak. Europool Spa jacuzzis are characterized by a reduction in the use of glue by 80%, making them much more durable.

How to use a jacuzzi?

A relaxing bath in a jacuzzi has a significant impact on improving physical and mental health. However, before deciding on it, remember the safety rules in the spa tub. Control the water temperature in the jacuzzi – it should not exceed 40 degrees Celsius, and ideally, it should be close to the body temperature of a human. The duration of time spent in the outdoor spa depends on the water temperature – the higher the temperature, the shorter the bath should be. Adults should not spend more than 30 minutes in the outdoor spa, and the benefits of the jacuzzi can be felt after just a 5-minute session.

Which jacuzzi to choose?

When purchasing an outdoor spa tub, it’s worth paying attention to several key parameters: capacity, number and arrangement of massage jets, number of seats and loungers, as well as their mutual position, pump power, and dimensions of the spa tub. To ensure what outdoor spa tub will be perfect for you, we recommend consulting with our advisor, who will provide professional answers to all your questions. You can also arrange a meeting and view the available models in person – this usually greatly helps our customers in choosing the best outdoor spa tub.

How to clean a spa tub?

The operation of Europool Spa spa tubs is very simple, and special filters ensure cleanliness. However, it’s recommended to replace the water in the spa tub at least once every 3 months for hygienic reasons. This is a good opportunity to clean your spa tub. Remember to use cleaning agents specifically designed for spa tubs – too strong cleaning agents can damage the spa tub surface. Additionally, it’s a good idea to disassemble the spa tub filter and remove any impurities from it – it’s best to do this according to the instructions provided with the spa tub.

How to maintain water in a jacuzzi?

The key parameter affecting the quality of water in the jacuzzi is its pH level, so it should be regularly monitored using a test strip. The pH of the water in the spa tub should meet the manufacturer’s recommendations because an inappropriate level of this indicator can lead to the formation of deposits, skin irritation, and even damage to the spa tub. The filter plays a crucial role in maintaining water cleanliness in the jacuzzi, so it should be regularly cleaned and replaced if necessary. Despite this, some impurities may remain in the spa tub, so remember to change the water at least once every 3 months.

Can you use an outdoor jacuzzi all year round, even in winter?

Yes, Europool Spa jacuzzis are year-round outdoor spa tubs. If you organize the bathing area properly, there is no reason not to use the jacuzzi in winter. However, it’s essential to remember a few important things. First of all, make sure the water in the spa tub does not freeze. To prevent this, the tub should be permanently connected to electricity. However, if you don’t want to use the jacuzzi every day, you can also drain the water and fill the tub only when needed. Another important aspect enabling the use of the outdoor spa tub in winter is covering it with a thermal cover, which retains heat and prevents contaminants from entering. Additionally, it’s a good idea to place the spa tub near the house, for example, on the terrace, to minimize exposure to the cold.

How does a sauna affect the body? Is a sauna healthy?

Of course! Saunas primarily have a positive effect on the circulatory system, supporting the heart, lowering blood pressure, and improving blood vessel elasticity. The beneficial effects of the sauna on the body contribute to a stronger immune system, preventing colds, flu, and respiratory diseases. During sauna use, pores in the skin expand, facilitating the release of toxins and improving the condition of the skin, reducing cellulite and scars. Sauna use is relaxing, reduces stress, and supports brain function by producing proteins responsible for the production of new brain cells.

When to use a sauna after exercise?

Never use a sauna immediately after exercise! Although the sauna regenerates the body, using it immediately after intense physical activity can lead to even greater fatigue and dehydration. Therefore, it’s best to use the sauna on non-training days or a few hours after physical exertion. In this way, the sauna supports muscle regeneration after strength training by improving blood circulation in the body. On the other hand, after cardio or interval training, the sauna allows for the enhancement of fat burning.

Which sauna is better? Dry or wet?

Let’s start with the difference between a dry sauna and a wet sauna. In a dry sauna, also known as a Finnish sauna, the temperature can reach up to 100 degrees Celsius with low air humidity. On the other hand, a wet sauna is characterized by much higher air humidity (25%-100%) and lower temperature (50-70 degrees Celsius). Therefore, a wet sauna offers milder conditions, suitable for people who are just starting their sauna experience. However, this is often associated with weaker effects (lower fat burning and toxin reduction).

Who cannot use the sauna - contraindications?

There are health contraindications for using the sauna. Pregnant women and women during menstruation, people with heart problems (e.g., stroke, heart attack), people with venous system diseases (e.g., varicose veins, thrombosis), those suffering from rheumatism during exacerbations, and people recovering from recent surgeries should not use the sauna. If you have any doubts about using the sauna, consult your doctor.

How to use a sauna? How often to use it?

Before deciding to use the sauna, you must remember a few rules. Firstly, how to dress for the sauna? It’s best to use the sauna naked or wrap yourself in a towel. However, you should never use the sauna in swimwear or with jewelry – these items heat up quickly and can melt, causing burns. Do not use the sauna on an empty stomach or after a heavy meal. Both before and after the session, take a shower, remove cosmetics and makeup from your body. A sauna session should last 15 minutes, after which the body should be cooled under the shower and fluids replenished. This heating and cooling process can be repeated 2-3 times. How many times a week can you use the sauna? It’s not recommended to use the sauna every day, and the best results are achieved with sessions 1-2 times a week.

Does a sauna burn calories?

Yes, during a 30-minute sauna session, you can burn up to 105 calories. Why does the sauna support weight loss? Because sudden heating and cooling of the body result in higher energy expenditure than, for example, sitting on the couch. Additionally, sauna use speeds up metabolism and improves blood circulation, which, combined with diet and exercise, results in weight reduction.

Sauna and jacuzzi in the garden - can they be combined?

Of course, a sauna and a jacuzzi are an excellent combination! However, it’s essential to remember the correct order: first the jacuzzi, then the sauna. The spa tub will help you relax and regenerate your muscles and joints. Before entering the sauna, it’s recommended to take a shower to rinse off chlorine, which can dry out your skin when in contact with high temperatures. Only then can you enjoy a 15-minute sauna session. This will improve blood circulation, strengthen the immune system, and release toxins. After such a session, take a shower to cool down the body and repeat the whole process 2-3 times, preferably once a week.

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